Responsible Gaming
Gambling Should Be Entertainment
At Pole Moor Riding Club, we're committed to promoting responsible gambling. Bingo and all forms of gambling should be enjoyed purely as entertainment, never as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
Age Verification
You must be at least 18 years of age or the legal age in your jurisdiction to participate in gambling activities in Great Britain. We take age verification seriously and verify all players during registration. Gambling is not suitable for minors and can cause serious harm to young people.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, problem gambling may be developing:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Keeping your gambling secret from family or friends
- Loss of Control: Gambling for longer periods or with larger amounts than intended
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Financial Problems: Borrowing money to gamble or gambling with money needed for essentials
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating Bets: Needing to gamble with increasing amounts for the same excitement
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gambling
Self-Help Tools
Most responsible gambling platforms, including Mecca Bingo, offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you're willing to lose in a session or time period
- Reality Checks: Receive reminders during play about how long you've been gambling and how much you've spent
- Time-Out/Cool-Off Periods: Temporarily suspend your account for a set period (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily close your account if you believe you have a gambling problem
Please speak with the Mecca Bingo customer support team to activate any of these tools on your account.
Support Organizations
If you're struggling with gambling, free and confidential support is available:
United Kingdom
- GamCare: www.gamcare.org.uk — Free counselling and support services for problem gamblers and their families. Tel: 0808 8020 133
- GamStop: www.gamstop.co.uk — National self-exclusion scheme allowing you to exclude yourself from all online gambling operators at once
- Gamblers Anonymous: Free peer support meetings across the UK
International Support
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
If You Need Help, Take Action Today
Problem gambling can affect anyone, regardless of age, background, or income. The good news is that help is available, and recovery is possible. If you or someone you know is struggling with gambling:
- Contact one of the organisations listed above for confidential support
- Talk to someone you trust — family, friends, or a healthcare professional
- Use self-exclusion tools immediately if you feel you've lost control
- Remember: seeking help is a sign of strength, not weakness
Your wellbeing is our priority. Please gamble responsibly.